About Visit Hood River
VisitHoodRiver.com is the official website of The Hood River Chamber of Commerce, the official destination marketing agency for the city of Hood River.
You can reach us by email at info@visithoodriver.com.
Privacy
We truly value your privacy at Visit Hood River, which is why we will treat any information you provide us with great care.
Our Privacy Statement lets you know how we handle both personally identifiable information shared with us through our digital and printed communication channels, along with non-personally identifiable information that we may automatically collect.
Personal Information Collection
We invite you to use our website, digital newsletters, and other forms of web-based communications to learn about Visit Hood River products and services without disclosing any personal information beyond what you provided when requesting authorized publications, both digital or printed. Occasionally, we may ask you to provide us with personal information; for example, to access or use certain features or if you request additional information from our partners. Information that may be requested by Visit Hood River may include (but is not limited to): contact information, such as name, address, email address, and telephone number; demographic information, such as household information, age group, etc. and information about your travel interests.
Personal Information Uses
It’s Visit Hood River’s policy to treat any personally identifiable information submitted via our website as strictly confidential. Visit Hood River does not make your personal information available to third parties for any reason, except to fulfill requests made by you and / or your company or as may be required by the Oregon Public Records Law. Guide requests from outside of the United States and Canada may be sent to third parties contracted with Visit Hood River for processing and fulfillment. Guide requests in the United States and Canada that include a specification for additional information are made available to approved Visit Hood River partners as a way to fulfill the request. This information is stored in a secure database that is accessible only by the approved Visit Hood River partners. Requesting the additional information is not required when requesting printed travel materials from Visit Hood River.
Visit Hood River may use the information you voluntarily offer to inform you about information, products or services that may be of interest to you, improve content on our web site or electronic newsletter, or to assist with marketing research. We may disclose your personal information as required by law, in conjunction with a public records request, government inquiry, or in litigation or dispute resolution.
Cookies
Our site uses tracking tools such as cookies, or other technologies or methods of integration that may be placed in the browser of your device (e.g., computer or mobile phone) to collect non-personally identifiable information such as internet protocol (IP) addresses to provide us with general location data, sometimes across multiple devices. We may share your IP address with our service providers to monitor how effective our advertisements are at inspiring you to visit Hood River. IP addresses may also be collected for marketing purposes when you take other actions like submitting a form on the website or clicking on an email link. When users with an IP address in the EU or an unknown location arrives on VisitHoodRiver.com, they will see language on pages where we enable cookies. If you don’t want to accept the cookies, you can set your browser to reject the cookies (refer to the instructions for your browser on how to do this), although please know it could affect your experience with certain functionalities on the website.
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Links to Outside Websites
This site may contain links to third party sites not controlled by Visit Hood River, which are not covered by this privacy statement, such as those belonging to Visit Hood River partners and advertisers. We suggest checking the privacy statement of those other sites you visit before providing any personal information.
Data Storage
We keep your information for as long as we need for the purpose of it being processed. As an example, when you request a printed travel guide from us, we will keep the information related to your order so we can fulfill the specific request you have made. After that, we will keep the information for a period which allows us to handle or respond to any questions or concerns related to the order. The information may also be retained so we can continue to improve your experience with us.
We continuously review the information we hold and delete it securely, or in some cases, anonymize it, when there is no longer a legal, business or customer need for it to be retained. If you stop interacting with us, we will remove or anonymize your information after 7 years.
Access and Portability of Data:
You have the right to review your information at any time. If you would like to review your information within our contacts database, please contact info@visithoodriver.com. If a user requests access to this data, Visit Hood River will provide the user with a copy of the data in either .csv or .xls format within 30 days.
Modification of Personal Data
You have the right to ask Visit Hood River to modify personal data if it is inaccurate or incomplete. To request changes to personal data, please contact info@visithoodriver.com.
Data Deletion
You have the right to request that Visit Hood River permanently delete any personal data that we may have stored about you, including email tracking history, call records and form submissions. To request deletion of data, please contact info@visithoodriver.com.
Data Processing
You have the right to request that Visit Hood River stop the processing of your personal information for marketing purposes including analytics for the purposes of targeted marketing, including online advertising. An example would be if your guide order specified an interest in a weekend getaway, we will use analytics to show you weekend getaway travel content on visithoodriver.com. Contact info@visithoodriver.com if you would like to request that we stop processing your data for marketing purposes.
Unsubscribe/Opt-Out
We never want to send you information you do not want to receive. All of our email newsletters always include links in the footer of the email for managing all aspects of your subscription, including the ability to unsubscribe from such communications. You may also contact info@visithoodriver.com to request to be opted out of our email communications. If you wish to opt out of cookies that allow us to serve our advertisements while you are in Hood River, and collect aggregate information on arrivals, click here.
Changes to Privacy
Visit Hood River retains the right to change this Privacy Policy Statement. We will always post changes to this page as quickly as possible.
Content
Content and information contained on this site has been compiled by Visit Hood River, based on data submitted directly from local tourism promotion partners and business entities. While we make every effort to ensure the accuracy of this information, all data is subject to change without notice. We encourage travelers to contact individual businesses or organizations to obtain all relevant and pertinent information before traveling to Hood River. Links to third-party websites are provided as a convenience to users; the Visit Hood River does not control or endorse the content or make any claims to the accuracy of the content.
Google Analytics
User information from the Visit Hood River website is collected primarily to provide a more efficient experience. VisitHoodRiver.com uses “cookies” “pixel tags” and “spotlight tags,” to provide more relevant content, advertising, and to improve the website. These may be small text files which are put on your computer or small graphic files. Information provided through these methods is anonymous in nature. If you’d like, you can set your browser to refuse cookies. Some cookies may remain on your computer until manually deleting them.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, creating reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google offers opt-outs for analytics and for Google’s remarketing services.
Google’s use of your IP address and other data held by Google is based on your preferences within Google’s product suite and Google’s privacy policies. Visit Google’s website if you’d like to view their privacy policies and opt-out options.
Also, this website may use third-party and partner advertiser cookies, pixel tags, or spotlight tags on select webpages. The purpose of these types of cookies, pixels, and tags is to collect and aggregate statistics about your visit to our website and/or to provide relevant marketing to you. These companies and partners may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. These cookies do not contain personally identifiable information.
Right to Complain
We work hard to handle all your information with great care. If you are unhappy about the way we do this, please contact us at info@visithoodriver.com. It’s our goal to resolve any concerns you may have.
Comment Policy
Visit Hood River encourages comments, feedback, questions, and suggestions. By posting comments on the Visit Hood River network of sites, you are agreeing to the following:
All comments left on the Visit Hood River network of sites are the responsibility of the commenter. By submitting a comment, you agree that the comment content is your own, and to hold this site, Visit Hood River, harmless from any and all repercussions, damages, or liability.
Visit Hood River reserves the right to edit, delete, move, or mark as spam any and all comments and to block access by any individual or group from commenting or from the entire network of sites. The comment form must be filled in with a proper or legitimate sounding name and URL. Comments using keywords, spam or splog-like URLs or suspicious information in the comment form will be edited or deleted.
Email Privacy: Valid email addresses are required for commenting, and they are not published, nor shared except as described above. They may be used by the site owner to privately contact the commenter.
Commenter Privacy and Protection: All email, physical mail, phone numbers, and any private and personal information posted in any comment will be deleted as soon as possible to protect the privacy of the commenter. To prevent such editing, never share this private information within the comment.
Language and Manners: This network of sites is “family friendly” and comments which include offensive or inappropriate language, or considered by the network of sites owner and administrator to be rude and offensive, will be edited or deleted.
- We will not allow personal attacks or vulgar, abusive, offensive, threatening or harassing language. This includes creative spellings of swear words using asterisks or spaces between words.
- We will not allow comments that contain sexual content or links to sexual content.
- We will not allow comments that promote or advertise a person or a business or commercial transaction that is unrelated to travel within Hood River.
- We will not allow comments that promote or oppose any person campaigning for election to a political office or that promote or oppose any ballot measure.
- We will not allow comments or posts that disclose information which the agency and its employees are required to keep confidential by law or administrative rule.
Limit Links: This site is set up to automatically hold any comment with more than two links in moderation, which may delay your comment from appearing. Any comment with more than four links could be marked as comment spam.
How Visit Hood River Will Respond: Comments will only be responded to in direct response to the comment. The site administrator(s) will not respond privately via email or other communication method to a comment.
Comment Spam: Any comment assumed to be possible comment spam will be deleted and marked as comment spam.
Commenters Blocked: Anyone who violates this Comments Policy may be blocked from future access and/or commenting on this network of sites.
All Rights Reserved: The site owner, administrator, contributor, editor, and/or author reserve the right to edit, delete, move, or mark as spam any and all comments and to block access by any individual or group from commenting or from the entire network of sites.
Trackbacks Are Comments: All trackbacks will be treated inline with our Comments Policy.